Help Center
Everything you need to know about using ReplyOS effectively.
Getting Started
How do I connect my X account?
Click "Continue with X" on the homepage or login page. You'll be redirected to X to authorize ReplyOS. We use OAuth 2.0 for secure authentication.
What happens after I connect?
You'll go through a quick onboarding to set up your voice, niches, and targeting preferences. Then you choose a plan and get a 7-day free trial to explore all features.
How does the AI curate my feed?
Our AI analyzes posts from your monitored accounts, scoring them based on engagement potential, relevance to your interests, and strategic opportunity. Only high-value posts are surfaced in your Smart Feed.
Subscription & Plans
What plans are available?
We offer two plans: Starter (30 AI posts + 50 AI replies/month) and Pro (100 AI posts + 200 AI replies/month + Ghostwriter automation + advanced analytics). Both come with Smart Feed, Post Writer, Viral Library, and Analytics.
How does the 7-day free trial work?
You get full access for 7 days. Your card is charged after the trial unless you cancel. Choose the plan that fits you best or cancel hassle-free.
Can I cancel my subscription?
Yes, cancel anytime from your Settings. No fees, no questions. You can also manage your subscription from the billing portal.
Can I get a refund?
We offer a 7-day free trial so you can test everything before paying. Once subscribed, you can cancel anytime but we don't offer refunds for the current billing period.
Features
What is Ghostwriter?
Ghostwriter is our Pro-exclusive automation engine. It scans your monitored accounts 24/7, generates reply drafts in your voice using AI, and queues them for your review. You approve, edit, or skip each draft before posting.
What is the Smart Feed?
Smart Feed curates the best posts from accounts you monitor. Posts are scored by engagement potential and categorized (Networking, Authority, Visibility, Community, Support, Vibe) so you can focus on the right conversations.
What is the Viral Library?
A curated collection of high-performing viral posts with AI analysis of why they went viral. You can explore frameworks, save posts to collections, and remix them into your own content using Post Writer.
How personalized are the suggestions?
Very! The AI uses your configured tone, persona, and target audience to generate replies that sound like you. The more you refine your voice settings, the better the results.
Can I edit suggestions before posting?
Yes! Always review and edit suggestions as needed. You have full control before anything is posted. Nothing goes out without your explicit approval.
Settings & Voice
How do I improve suggestion quality?
Update your Voice settings with a detailed persona description. The AI learns from your communication style preferences set during onboarding. The more context you provide, the better the suggestions.
What are niches and keywords?
These help filter your feed. Select niches (like SaaS, AI, Web Dev) and add keywords (topics you care about) to see more relevant posts in your Smart Feed.
Privacy & Security
What data do you store?
We store your user settings, published replies, and post history. Monitored account data is cached and refreshed every 24 hours. Your X OAuth tokens are encrypted with AES-256.
Can I disconnect my X account?
Yes! You can revoke access anytime from X's settings (Settings > Security > Apps and sessions). You can also delete your ReplyOS account from Settings.
Do you sell my data?
Never. Your data is used only to provide the service. We don't sell or share your information with advertisers.
Still have questions?
We're here to help. Reach out and we'll get back to you within 24 hours.